Austin had provided additional insulation for me last year, and he was prompt and quick. Very courteous and got the job done within a couple of days. He has followed up with me a couple of times since then, to make sure that everything was going well. He also took before and after pictures to let me know what he had done. I have referred him to my family and neighbors, and we are all very happy with his work. He called me recently to see if I needed weatherstripping (based on our previous followed up call), and I will be hiring him again soon to upgrade my weatherstripping as well. Highly recommend.